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L'accès
By public transport
- Metro line 6 – Bir-Hakeim station (Avenue de la Bourdonnais exit) — elevator access available
- RER C – Champ de Mars – Tour Eiffel station — elevator access available (Suffren exit)
- Bus lines 42 and 69 – Champ de Mars stop
- Metro line 9 – Trocadéro station — NO elevator access available
On foot
- Access via Pont de Bir-Hakeim is equipped with a ramp.
- Access via Pont de l’Iéna has no ramp, only stairs.
- If you take the RER C, head towards the Bir-Hakeim bridge side, which is equipped with a ramp.
Walking distances
- Bir-Hakeim station (Metro line 6): 550 m, about a 7-minute walk from Vedettes de Paris
- Champ de Mars station (RER C): 600 m, about a 9-minute walk
- Trocadéro station (Metro line 9): 800 m, about a 10-minute walk
Ticket office
The ticket counters are not adapted to wheelchair height.
However, our ticket staff will come to welcome you directly and process your payment on site. Visitors with disabilities are given priority upon arrival.
You can also book your tickets online before your visit to save time.
At boarding
A waiting area equipped with benches is reserved for people with reduced mobility and passengers who have priority boarding.
These passengers board the boat first.
A boarding ramp is available to access the boat.
On board
PRM area
A dedicated space is available on board for people with reduced mobility, both inside and outside the boats.
These PRM areas are located on the ground floor of each vessel.
Accessible toilets
Accessible toilets for people with reduced mobility are available on board both types of boats (single-deck and double-deck).
However, on single-deck boats, the toilets located in the boarding area are not wheelchair accessible.
The nearest public accessible toilets (including wheelchair access) are located 600 m away near the RER C station.
Guide dogs
Guide dogs and assistance dogs are allowed on board free of charge and without restriction.
Our ticket office and boarding area are located at **2 Port de Suffren, 75007 Paris, at the foot of the Eiffel Tower**.
➡️ When you have your back to the Eiffel Tower and are facing the Pont d’Iéna, go down to the quay on your left.
Look for the three large flags (blue, white, red) — you’re in the right place!
Guided Cruise: You can board the next available departure until 6:00 PM on the same day with your ticket.
Musical Aperitif Cruise: Boarding is possible until 11:00 PM on the same day with your ticket, subject to availability.
No worries! You can change your booking up to 24 hours before departure via our website in the “Change my time slot” section.
Here’s how to book a time slot:
* Click on “Book a time slot”
* Select “Reference number”
* Enter the code shown under the QR code on your ticket and your name
* Choose your preferred date and time
Metro line 6: Bir-Hakeim
Bus lines 22, 30, 32, 63: Trocadéro
